In the unfortunate occurrence of an accident we have an on-scene process that all policyholder must adhere to in order to file a claim.
Contact Police To Accident Scene
It is mandatory that the police be called to the scene of ALL accidents involving our policyholders coverage vehicle. It is also required to get the name (and card if possible) of the officers that arrive on the scene and include this information in the accident report.
Take Photos of Accident DamageIf you are able to take pictures of the accident scene and the damage to the coverage vehicle it is highly recommended. Please ensure not to jeopardize your safety or the safety of others at the scene when taking photos. Submit them along with your accident report.
Upload Photos and Requested Data
Upload all pictures, officer contacts information and any other pertinent documents collected at the scene.
Contact NCG To Report AccidentContact us and report the accident within 21 calendar days following the accident using one of the methods outlined in the Accident Reporting section. Reports can be filed either on the phone, through our mobile application or via our websites online form. Report must be filed within 21 days unless prohibited due to medical condition.
In the unfortunate occurrence of an accident we have on-scene procedures all policyholders must adhere to in order to file a claim.
Contact Police
It is mandatory that the police be called to the scene of ALL accidents involving our policyholders coverage vehicle. It is also required to get the name (and card if possible) of the officer(s) that arrive on the scene. In some instances policyholders may be required to submit a copy of the police report.
Take Pictures
If you are able to take pictures of the accident scene and the damage to the coverage vehicle it is highly recommended. Please ensure not to jeopardize your safety or the safety of others at the scene when taking photos. Submit them along with your accident report.
Upload Documents
Report Accident
Contact us and report the accident within 21 calendar days following the accident using one of the methods outlined in the Accident Reporting section. Reports can be filed either on the phone, through our mobile application or via our websites online form. Report must be filed within 21 days unless prohibited due to medical condition.